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Shipping Policy

 

Where We Ship

State laws restrict or prevent shipping wine directly to consumers in some states. We are only able to ship wine purchased over the internet to the states listed in the table below. Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APR/FPO addresses. An Adult over 21 must be available to accept the wine package Some states restrict the amount a consumer can have shipped from a winery. The information below is a summary of the quantities we can ship.

Final local and state taxes will be calculated on email order confirmation once the shipping address is reconciled in our system. Quantity limits are typically based on per individual rather than address.

 

• Alabama ( ship to ABC stores with Direct Import Authorization (DIA) form)

• Alaska

• California

• Colorado

• Connecticut (2 cases/62 days)

• District Of Columbia (1 case/month)

• Florida

• Georgia

• Hawaii (6 cases/year *some dry counties excluded)

• Idaho (2 cases/order – up to 24 cases/year)

• Illinois (12 cases/year)

• Indiana

• Iowa

• Kansas

• Louisiana

• Maine (12 cases/year)

• Maryland

• Massachusetts (must use FedEx for shipping)

• Michigan

• Minnesota (2 cases/year)

• Missouri (2 cases/month)

• Montana (18 cases/year)

• Nebraska (1 case/month)

• Nevada (12 cases/year)

• New Hampshire (12 cases/year)

• New Mexico (2 cases/month)

• New York (36 cases/year)

• North Carolina

• North Dakota (3 cases/month)

• Oregon (2 cases/month)

• Pennsylvania

• South Carolina (2 cases/month)

• South Dakota

• Tennessee (1 case/month – up to 3 cases/year)

• Texas (45 bottles/month – up to 181 bottles/year)

• Vermont (12 cases/year)

• Virginia (2 cases/month)

• Washington

• West Virginia (2 cases/month)

• Wisconsin (12 cases/year)

• Wyoming (2 cases/year)

 

Shipping Cost

Shipping rates vary depending on your location and shipping service selected. Shipping costs will range from $12- $35 on average for 1- 12 bottles. Our boxes accommodate 1, 3, 6, and 12 bottles.

Delivery Schedule

Duplin Winery makes every effort to fulfill orders within 24 hours. However, please allow up to 3 business days to process and ship your order. You will receive tracking information as the package leaves our facility.

Duplin Winery will ship 5 days per week. UPS delivery times vary to locations. Ground options will typically deliver within 1-3 days on the East Coast and 5-7 business days to the West.

The following shipping methods are currently available; please call 800-774-9634 to discuss your options.

• Overnight Shipping – Mon-Thurs prior to 2pm EST (call)

• 2nd Day Air – Mon-Wed prior to 2pm EST (call)

• 3 Day Select – Prior to 2pm EST

• Ground Shipping – Mon-Friday

UPS does not consider Saturday/Sunday as shipping days when determining delivery times.

 

If you have any questions about your order or its delivery status, please call us at 800-774-9634 or email us at info@duplinwinery.com.

 

Important Reminder

Your wine shipment must be signed for by someone who is at least 21 years of age. UPS is not allowed to leave wine shipments on a doorstep.

In the event that you are unable to take delivery of your wine after 3 attempts, UPS will return the wine to our shipping warehouses. You may receive a credit for the wines purchased, *less the shipping charges incurred on both the delivery and the return.

Duplin Winery cannot be held responsible for deliveries to incorrect or incomplete addresses provided by customers. If the address is incorrect and the delivery is made, the customer assumes responsibility for the entire purchase. If the address is incorrect and the delivery is refused or unable to be completed, then the order will be returned to our warehouse, or our staff may intercept and additional handling costs may be applied to a request for re-delivery. To avoid these costs, we recommend that you double check your address details to ensure that all information provided is correct and in full.

All online orders must be paid by credit card. We accept American Express, VISA, MasterCard or Discover.

If you are having trouble ordering wine from Duplin’s online store, please email info@duplinwinery.com or call us at 800-774-9634. Your email or voicemail will be responded to within 24 hours during the week and 48 hours over the weekend.