Returns and Exchanges
- Exchanging wine or other merchandise is easy.
- Exchange any bottle of wine for one of equal value. Same with merchandise. If you choose something more expensive than your purchase, you’ll just pay the difference.
- Items must be returned within 30 days of purchase.
- You must provide the original sales receipt.
- Do not dispose of any product before speaking with our customer service team.
- All returns are subject to staff evaluation.
- Store credit may be offered in some cases.
- For shipped packages, call us to discuss return options.
Please call 800-774-9634 with your concerns and to initiate a return.