Returns and Exchanges

  • Exchanging wine or other merchandise is easy.
  • Exchange any bottle of wine for one of equal value. Same with merchandise. If you choose something more expensive than your purchase, you’ll just pay the difference.
  • Items must be returned within 30 days of purchase.
  • You must provide the original sales receipt.
  • Do not dispose of any product before speaking with our customer service team.
  • All returns are subject to staff evaluation.
  • Store credit may be offered in some cases.
  • For shipped packages, call us to discuss return options.

Please call 800-774-9634 with your concerns and to initiate a return.